Shipping

Parts & Accessories

All parts and accessory orders ship same or next business day (except Mondays–we're closed!). Bikes ship on Fridays. Bicycle orders on Wednesdays and Thursdays typically don't make the cut and ship the following Friday. 

*NEW* Spring 2024. We now ship with UPS and can offer cheaper rates AND faster transit times than ever before. If you have a P.O. box, send us an email and we can still get stuff to you by Canada Post.

All bikes ship via Canpar. 

Bicycle Orders

At this time we can only ship bicycles within Canada. Long story short USA friends, but due to liability laws in your country, we are unable to sell bikes destined for the USA at this time—we'll have a post about that soon. We've been working on it for a while, and we're not giving up. In the mean time, please sign-up to the email list below for up to date information on bicycles to the USA.

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In order to ship at an economic cost, the bicycles will require assembly upon reaching the destination. We recommend bicycles to be assembled by a mechanic, but the mechanically savvy person can accomplish this.

The following will have to be assembled following delivery:

  1. Front Fender
  2. Front Wheel
  3. Handlebar/Stem
  4. Left Crank
  5. Right Pedal
  6. Saddle & Seat Post
  7. Rear Rack

 Bicycle shipping cannot be combined with another bicycle (the online store won't let you check out with two anyways), however we can typically fit a few upgrades into the box with the bike, like a front rack, frame mounted saddle. The shipping calculator can sometimes struggle with orders for many items. If something's not looking right, shoot us an email and we'll get you sorted. 

Bicycles are completed (repaired, then disassembled) on a made-to-order basis. All bicycles will be shipped within 7 business days of order being made, with the exception of Plain Bicycle PLUS, which can take up to 14 days to fulfill.

 

USA–Dutch Bikes–Email List

For anyone outside of Canada you can still register for our shipping waitlist below:

to open the survey and shipping waitlist in a separate window, click here.